nachna Support

Get help with your dance workshop experience

🚀 Getting Started

Download & Setup

Download nachna from the App Store and create your account using your mobile number.

Profile Setup

  • Complete your profile with name, date of birth, and gender
  • Upload a profile picture (optional)
  • Your profile helps us personalize your experience

Browse Workshops

Explore dance workshops by browsing all workshops, filtering by artist, or searching by studio.

💃 Using the App

Workshop Discovery

  • Browse all available dance workshops
  • View workshop details: song, date, time, pricing
  • See artist information and photos
  • Check studio locations and schedules

Booking Workshops

Tap "Register" on any workshop to be redirected to the booking system. Payment is handled securely through our partner platforms.

Artist & Studio Profiles

Explore artist portfolios and studio information. Follow links to their Instagram profiles for more content.

👤 Account Management

Profile Updates

  • Edit your personal information anytime
  • Upload or change your profile picture
  • Update your password for security

Privacy & Security

  • Your data is encrypted and secure
  • Profile pictures are stored safely
  • You control what information to share

Account Issues

If you can't log in or forgot your password, contact our support team for assistance.

🛠️ Troubleshooting

Common Issues

  • App won't load: Check your internet connection
  • Can't upload photo: Ensure image is under 5MB
  • Login problems: Verify mobile number and password
  • Workshop not loading: Try refreshing the app

Performance Tips

  • Close and reopen the app if it feels slow
  • Ensure you have the latest version
  • Free up storage space on your device

Contact Support

Need help? Our support team is here to assist you with any questions or issues.

📧 Email Support

support@nachna.com

We typically respond within 24 hours

📱 Developer Contact

Nikhil.ch1430@gmail.com

Direct contact with the development team

🌐 Website

nachna.com

Visit our website for more information

📋 Feedback

feedback@nachna.com

Share your thoughts and suggestions

❓ Frequently Asked Questions

Is nachna free to use?
Yes, the nachna app is completely free to download and use. You only pay for the workshops you choose to book through our partner platforms.
How do I book a workshop?
Find a workshop you like and tap the "Register" button. You'll be redirected to the booking platform where you can complete your payment securely.
Can I cancel a workshop booking?
Cancellation policies vary by studio and workshop. Please check the specific terms when booking or contact the studio directly.
Why can't I see some workshops?
Workshops may have limited capacity or specific requirements. Some workshops might also be for certain skill levels or age groups.
How do I update my profile?
Go to the Profile tab, tap the edit icon, and update your information. Don't forget to save your changes!
Is my data secure?
Yes, we use industry-standard encryption to protect your data. Your password is securely hashed, and profile pictures are stored safely in our database.

About nachna

nachna is your gateway to the vibrant world of dance workshops and artistic expression. Connect with talented artists, discover amazing studios, and book your next dance experience.

App Version: 1.0.0

Last Updated: January 2024

Platform: iOS

Privacy Policy: nachna.com/privacy-policy

Terms of Service: nachna.com/terms-of-service